BERRY Professionals invites you to the 2nd Annual Human-Centred Operational Excellence Global Summit

Amsterdam, the Netherlands
15th  & 16th March 2018

OVER 20 SENIOR SPEAKERS & CASE STUDIES FROM VARIOUS INDUSTRIES


Marcello Carmignani
Western Union


Marcello Carmignani, Western Union
Director Change Management & Programs, Europe

Marcello is leading Western Union’s global Lean Agent Value Streams implementation. He has 14 years of hands-on, managerial experience in operations, knowledge management, process improvement and project/program management, strategy, working for global Fortune 500 corporations such as Hilton and Western Union. During recent years he has been leading projects and programs focused on strategic alliances, partner integrations, productivity improvements, regulatory implementations, business model innovations, and he has set up both regional as well as global PMOs. Marcello has also academic experience as visiting professor at La Rochelle Business School, France, where he taught Strategy Analytics Methods & Tools.